You're In The Right Place
As a registered NDIS provider, True Light Support works with participants across every plan management type, self-managed, plan-managed, and agency-managed. Whatever stage you’re at, we’re here to make the process clear.
What This Means For You
- Self-managed participants can book directly with us and manage invoicing themselves.
- Plan-managed participants can be referred by their plan manager, or reach out directly.
- Agency-managed participants can access our services as a registered provider, with claims made directly through the NDIS portal.
- We’ll always confirm what’s covered under your plan before starting.
Switching Providers
If you’re not happy with your current provider, you’re allowed to change at any time. We’ll help make that transition smooth.
What To Expect From Us
- Clear communication about what’s funded and what sessions cost.
- Reports written in plain language for your plan reviews.
- A team that works together across disciplines.
- Flexibility in how you receive therapy, in-clinic, at home, or via telehealth.
